M E M O R A N D U M
DATE: June 17, 2016
TO: ALL VFW EMPLOYEES – WASHINGTON OFFICE & KANSAS CITY
DEPARTMENT SERVICE OFFICERS
FROM: JERRY MANAR, DIRECTOR, NATIONAL VETERANS SERVICE
RE: JOB OPENING
The VFW National Veterans Service has a position opening as described.
LOCATION: Ft. Campbell, Kentucky
DEPARTMENT: National Veterans Service
JOB TITLE: National Pre-discharge Claims Consultant
JOB LEVEL: Grade 9/10
STARTING SALARY: $44,976/$49,473
(We reserve the right to place new hire in the appropriate grade/salary based upon experience.)
Accept/process claims for VA benefits as part of the Veterans of Foreign Wars veterans’ outreach programs at military installations in the assigned geographical area, in support of the VA’s Benefits Delivery at Discharge Program. Performs as a case manager and coordinates, as appropriate, with the local VFW Department Service Officer to monitor claim progression and review of decisions to determine actions to resolve questionable decisions.
Conduct research and make inquiries pertaining to military service policies and regulations. Interacts with local VA regional office leadership and pertinent military officials in fulfillment of the mission to provide service to separating military personnel.
Prepare statements on behalf of the client’s claim or, if necessary, the appeal of an unfavorable decision. Assist, , the claimant as required in obtaining medical opinions from attending physicians or other health care professionals.
Process inquiries from the veterans’ community concerning veterans’ benefits.
Ensure that the appropriate claims forms are accurately and timely submitted.
Review statutes, regulations and government directives to ensure that veterans’ interests are articulated in accordance with VFW national mandates and the National Veterans Service Policy and Procedure.
Make presentations describing the services provided by the Veterans of Foreign Wars to separating military personnel and, on an as-needed basis, to local veterans’ communities and federal agencies. Interact with other veterans’ service organizations and state veteran service agencies as needed.
Proficient and advanced human relations skills and analytical abilities are required to interface with both active duty military personnel and the veterans’ community, to analyze VA claims folders, research and apply applicable statutes, regulations, government directives, and VFW policies pertinent to a claim. Position requires knowledge of applicable subjects to such a degree as to make the incumbent authoritative in veterans’ entitlements and benefits programs. Includes public speaking as a regular duty; incumbent may be frequently called upon to state publicly VFW positions on veterans’ affairs issues.
Position requires knowledge of related subjects to such a degree as to make the incumbent familiar in the veterans’ entitlements and benefits programs, which is normally gained through extensive study in either a business or academic environment, to include former military training and/or veteran service work.
Superior knowledge is required of military regulations, directives and terminology, including military discharge characterization, to properly represent separating active duty military personnel in applying for benefits with the Department of Veterans Affairs.
Position requires three years directly related experience in the same or closely related field. This includes advanced knowledge of personal computers to include software applications, case management techniques and other electronic applications used in a fully automated office environment.
Position requires formal certification by the Veterans Benefits Administration as part of the Training, Responsibilities, Involvement, and Participation (TRIP) program.
Position requires the ability to work independently under minimal supervision
Position may require up to 3 months of additional training to be conducted at the Washington, DC office.
Candidates will be subject to background checks covering criminal, financial, and employment; once employed, continued employment requires accreditation by the Department of Veterans Affairs.
Anyone interested in this opening should forward an up-to-date resume and cover letter to National Veterans Service, by no later than July 15 to DCHR@vfw.org, SUBJ: Ft. Campbell, CC.